Return Policy

CANCELLATIONS
All cancellations prior to fulfillment are subject to a 10% cancellation fee.

RETURNS
Due to the nature of the build plaques being a custom/personalized product, there are no returns. All sales are final. 

DAMAGES AND ISSUES
Please inspect your order upon receiving it and contact us within 24 hours if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the situation and make it right. 

EXCEPTIONS
There may be exceptions depending on your situation. Do not hesitate to contact us so we can evaluate the issue.